"JOINED-UP thinking" is one of those buzz phrases that raises a wry smile among cynics.
But it appears to have been sadly missing in the case of Harold Barton, a 76-year-old who suffers from a range of illnesses.
His wife Betty, 73 got a break from the monumental task of caring for him when he attended Chelmsley Wood's Colebrook Centre three days a week.
Not any more: Harold has been given a new wheelchair that is too big to fit into the minibus that used to take him there.
Solihull Primary Care trust uses another one of those well-worn phrases.
"We are working towards resolving all the issues," says an official.
Let us hope they work with speed and efficiency to end this crazy situation.